Arul Health

Get your medical records sent to your new clinic

Arul contacts your previous doctor by fax, email, or portal message, requests your records, and follows up so your care stays on schedule.

A few simple questions to get started.

Fax and email transferPortal records includedNo clinic phone tag

How records transfer works

  1. 1Tell Arul which doctor has your records and where they need to go.
  2. 2Arul contacts the old office by fax, portal, or email to request the chart.
  3. 3Arul follows up with both clinics until your new team has the files.

You stay updated over text every time an office replies.

Skip the hold music and phone tag between offices

Most medical offices still rely on paper faxes and separate electronic systems that cannot talk to each other. When you switch doctors or visit a specialist, you are often expected to call repeatedly, fill out duplicate release sheets, and track down missing pages yourself. Arul takes that coordination off your plate so you never have to sit on hold with a records department.

How Arul moves your care forward

Reaching your prior clinic

Tell Arul the doctor or hospital where your chart lives. Arul sends the official transfer request through fax, email, or portal outreach.

Persistent follow-up

Medical records offices often take days to respond. Arul checks back on your request so paperwork never sits forgotten at the bottom of an inbox.

Arrival confirmation

Arul checks with your receiving provider to make sure the records arrived in full before you arrive for your visit.

Frequently asked questions

How does Arul contact my doctor?

Arul reaches out directly to the medical records department using Arul Health contact details via fax, email, or patient portal messages.

What if the clinic requires a signed release?

If the office requires a signed release form, Arul helps you fill it out and sends it back to the clinic once you review and approve it.

Can Arul check records directly from patient portals?

Yes. If you or a loved one has access to a patient portal, Arul can connect to it, review notes and lab results, and message the care team.

How fast does the transfer take?

Arul works on your request as soon as you provide clinic details and stays on top of the offices until the files are delivered.

Your information stays yours

  • Encrypted

    What you share is encrypted when it is stored and when it is sent.

  • Never sold

    Arul Health does not sell your information or share it with ad networks.

  • Nothing without your OK

    Arul shows you anything it sends in your name before it goes.

  • Yours to take back

    Disconnect any account at any time, or ask us to delete what we hold.

Read our Privacy Policy

In Community With

  • American Cancer Society
  • American Cancer Society BrightEdge
  • Northwestern Medicine
  • Harvard Innovation Labs

and more...